- Mon-Fri: 9:30 - 17:30 | Sat 12:00 - 17.00
- B2023 Main Tejuosho Complex Yaba, Lagos, Nigeria
Shipping and Returns Policy
SHIPPING
We deliver to all major cities in Nigeria. Delivery cost and time scale depends on the delivery option selected. Delivery within Lagos is 24- 48 hours after payment is received and outside Lagos is 2 – 5 working days after payment.
Please note that the estimated delivery times are after the item has been shipped from our warehouse. You will receive an email confirming that your order has been handed over to the courier company.
| ZONE | ZIPCODES | RATE |
| ZONE 1 | N1200 | |
| Akoka, Ebute Metta, Fadeyi, Idi Araba, Iganmu, Lagos Island, Mushin, Obalende, Onikan, Surulere, Yaba | 100276, 101211, 100252, 100254, 101271, 100221, 100253, 101232, 101231, 101211, 101212 | |
| ZONE 2 | N1,500 | |
| Ajegunle, Apapa, Agege, Airport, Alakuko, Anthony, Dolphin Estate, Egan, Ejigbo, Festac, Gbagada, Igando, Ijedodo, Ijegemo, Ijegun, Ikeja, Ikoyi, Ilupeju, Isolo, Ketu, Lekki, Magodo, Obanikoro, Ogba Aguda, Ogudu, Ojodu, Ojokoro, Ojota, Okota, Omole, Onipanu, Orile, Oshodi, Oworosoki, Palmgrove, Satellite Town, Shangisa, Shomolu, VI | 102211, 101251, 100272, 100271, 100232, 101222, 100268, 232116, 102312, 100234, 100267, 100269, 100269, 100266, 100282, 101233, 100252, 100263, 100243, 105102, 100248, 100232, 100218, 100242, 100213, 100313, 100242, 100341, 100214, 100252, 102231, 100261, 100222, 100252, 102361, 100248, 100231, 101241 | |
| ZONE 3 | N1,500 | |
| Abule Egba, Ajah, Badagry, Badore, Epe, Ibeju, Iju, Ikorodu, Isheri Osun, Egbeda, Meiran, | 100215, 101245, 103211, 105101, 106104, 105101, 100216, 104211, 100266, 100276, 100361 | |
| ZONE 4 | N2,500 | |
| Aba, Abakaliki, Abeokuta, Abuja, Akure, Asaba, Awka, Benin, Enugu, Ibadan, Illorin, Nnewi, Nsukka, Onitsha, Osogbo, Owerri, Port Harcourt, Warri, | 450272, 440221, 480213, 900211, 110242, 340282, 320213, 420241, 300271, 400221, 410105, 200261, 240272, 435101, 410105, 434232, 460231, 500262, 332231 | |
| ZONE 5 | N3,200 | |
| Ado-Ekiti, Calabar, Jos, Kaduna, Kano, Lokoja, Makurdi, Uyo, | 360211, 540281, 930222, 810241, 700231, 260103, 972211, 520231 | |
| ZONE 6 | N4,000 | |
| Yenagoa, Sokoto | 560231, 840212 | |
RETURNS
Beauty Gallery NG does not accept the return/exchange of products sold in good condition due to the personal nature of these products.
REFUNDS
Beauty Gallery NG offers returns ONLY for damaged or lost goods. However, we would NEVER ship out damaged goods to you. This can only happen in transit as a result of the courier/delivery system.
Before you contact us, please:
- Make sure you check your items AT THE POINT OF DELIVERY/PICK-UP.
- In the event that an item is damaged in transit, please notify our Customer Service Team within 24 hours as well as the courier service.
- DO NOT sign the receipt. Signing the receipt, shows that you received the goods in good condition.
You will be contacted by our team, and we’ll give you details of your refund. Please note that REFUND WILL ONLY BE ISSUED IF THESE STEPS ARE FOLLOWED.
If you have received a damaged or incorrect item, notify us within 24 hours of receiving the item. We will work with you to reach a satisfactory resolution such as a return for replacement or refund.
After 3 days, our Return Policy expires and refunds/returns/exchanges are no longer covered.